Name Brand vs. No-Name PC’s
October 11, 2008
As a business technology manager, one of the most frequent questions I am asked by small business owners and managers is the debate about purchasing name brand personal computers and laptops vs. the ‘No-Name’ white box machines from the corner tech shop.
I hate that question because it is a chicken and egg kind of thing.
Any computer tech or gamer will tell you of the amazing machines that can be ordered and extensively customized from the corner no-name tech shop.
But that assumes that you are already technical enough to select the top quality pieces that will all work nicely together. If you are non-technical, you can be purchasing computer hardware with Jim & Joe’s Made in The Basement computer parts.
I cannot even count the number of times that random PC crashes and problems disappeared when some no-name piece of hardware was replaced by a quality name brand piece.
The Name Brand
I have written in several posts that SME’s must look at the full PC life cycle when purchasing. Over the life cycle of the asset, a few more dollars up front will pay back in multiples.
Also, the ‘on-site’ warranty replacement and repair services offered by name brand vendors can be worth their weight in gold!
So yes, my recommendation is to go with the name brand vendors.
UPDATE: March 2009 – another possible issue is now here.
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