Your SMB IT New Years Resolutions

December 31, 2008

All economic forecasts for 2009 look, well, challenging.

Remember that tough times don’t last, tough people (and businesses) do.

So add these to your New Years resolutions, and have a very Happy New Year!

* Measure IT, And Manage IT

Treat your investments in IT the same as you would treat an investment in new facilities, new production lines, or new warehousing.

You won’t spend money on those and just hope they generate a return.

So resolve to look at IT expenses the same way.

* Start The Conversation

Many SMB’s are unsatisfied with their current IT services. They may be an in house team, or external service provider. (or maybe even your sister’s friends oldest son)

I know that you meet regularly with your senior financial and operations staff to ensure that the trains are running on time and to plan.

And in many SMB’s the largest expense you may have is tech. So why are you not having those conversations with your IT team or provider?

* Your Web Site, You Need It

The majority of smalls businesses research on the web before purchasing. Yet paradoxically, many SMB’s don’t have their own web sites.

See a problem here?

So resolve to get a web site up and running.

Three small things that will help you start understanding where your tech dollars are going. None of them is difficult, they just need the same discipline you have already put into other parts of your business.

So get started to a happy and prosperous New Year!

UPDATE;  The creative Commons Owner objected to using the image embedded in this post, so I have removed it. The original image can be seen at the below URL

Happy New Year !!!

Photo Credit

4 Responses to “Your SMB IT New Years Resolutions”

  1. elliotross Says:

    Mr Hamilton,

    I apologize if you felt you were not credited – I have the Photo Credit caption on the lower left hand of the post –

    Was there more that you wished?

    Thank you for reviewing!


    Elliot Ross

  2. Please put an attribution next to my photo, as required by my Creative Commons license.
    It should read “Photo by Timothy K. Hamilton”
    Thank you, and thanks for using my photo.
    In addition, flickr has a rule that there should be a link from the photo itself back to the original webpage of the photo on flickr.

  3. elliotross Says:

    Thanks for dropping by Julien,

    All accurate points!

    Have yourself a great New Year,


  4. Yep, you need a website!

    Myth 1: Creating a website is expensive. Wrong! Many people specialize in low-cost (usually template driven) website creation, or as we discussed before, using a blog platform as the website.

    Myth 2: Creating a website requires deep IT knowledge. Wrong! Websites can be easily created via a graphical user interfaces (GUIs) like DreamWeaver or Frontpage.

    Myth 3: On-going costs are high. Wrong! For a website to be accessible on the Internet, two things are needed: a domain name ( and a hosting account (a computer holding your website’s files). A .com can be purchased for around $10 annually, and hosting can be as cheap as $4 a month.

    Once you have a website, the next step is to start blogging… Dynamic content is what will propel your company at the top of search engine results. Maybe a resolution for 2010.

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