Sales, HR, They All Count

February 22, 2009

I had the opportunity to work with a cross functional team a year or so ago. The team consisted of IT, HR, and sales professionals.

In this excersize, we were looking at a single unit (large end of the mid-market space in size) within a truly large organization.

The Issue Was Supposed To be Technology

The organization was having difficulty getting a knowledge management initiative to take root in their organization.

The initiative was desirable because information was in silo’s, and extensive amounts of time were lost in searching for, redoing, or looking for previously performed work.

The recommendation, wasn’t technology

There was a tech component, but our recommendation was nothing to with that.

It was selling

It was the sales and marketing of the benefit.

No Tech Required.

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