Real SMB IT: Where is Your Website?
March 20, 2009
There have been at least two occasions over the last few years where smaller orgnizations that I know lost their web sites.
OK, not lose it like you lose your glasses or your wallet.
But they lost it none the less.
Either the tech staffer set it up and later left, or a contractor did.
In one case, there was not even a record of who the hosting company was, in the second, they had no idea of the password required to be able to change anyting at all on their own web site.
So in both cases they were held hostage by a lack of information.
The SMB Takeaway
You own that web site.
Make sure that your IT staff or supplier documents those details.
And make sure that you know where that documentation is.
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