Are You Being Nickled And Dimed?

May 13, 2009

Unfortunately this is all to common, you have that new ERP (Enterprise Resource Planning) software or some other software tool.

You make the capital investment, go through a long and painful installation, configuration and training process and then;

Finished right?

Maybe not!

Once the software is installed the change requests start coming in.

Some of these changes will be great – they will add value, or improve decisions. But some of them won’t.

Every change has a cost. Both in time, and possibly work flows and training. Not to mention Quality Control and testing.

Do you manage these changes?

Do you understand the value equation in these change requests?

If it takes ‘x’ hours for one particular change, is there value there to be received?

One small change may not seem like much – but add them all up and the costs start to rise.

And when it seems that money is already spent – it can be difficult to see these operational cost leaks.

The SMB Takeaway

Nickles And Dimes

Nickles And Dimes

You have spent money, and time on that software implementation.

But you can’t consider it ‘complete’.

Put all changes through the same value ringer that the initial project went through.

As the old saying goes; Watch the nickles and dimes, then the dollars take care of themselves.

Photo Credit stargonautone via flickr

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