Can You Reverse Decisions?

September 23, 2009

I have written more than once on this blog that in the SME space, you need to be comfortable that your IT team is thinking in both short term operational planning, but also in longer term strategic planning.

Be warned though!

Technology changes. Business drivers can change. The world around us will always be changing.

So longer term planning will always be a rolling, fluid, and (hopefully) flexible look at the future.

The SMB Takeaway

What seemed like a great decision last year, may not be the best decision this year.

Your IT longer term planning will not be written in stone.

As an example?

Two years ago perhaps you were thinking of purchasing a Customer Relationship Management (CRM) tool.

Perhaps now you are thinking using Salesforce.com for that same tool.

The goal may be the same, but the road to get there will be changing.

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