Real SMB IT: Do You Know How Your IT Infrastructure Is Doing?ow
January 8, 2010
As a senior executive in a Small to Medium enterprise, you meet regularly with your IT leadership or suppliers right?
In those meetings, you discuss your IT infrastructure failures and up time statistics too?
If you don’t, you have zero method of truly looking at the health of your IT infrastructure. I am not saying that this is to try and beat your IT team over the head if something has failed. In fact it could be pointing out an area where a minor investment in a new device could be saving costs through reduced loss of productivity.
The SMB Takeaway
There is the old (over used) adage that what is not measured, is not managed. And if your IT staff is not monitoring, measuring and reporting on operational successes and failures, what you don’t know can hurt you.
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