One Thing I Don’t Like About SaaS

February 25, 2010

Having been working with computers since the late ’80’s, I have a confession; (actually two of them!)

Are you a Mouser? or a Keyboarder?

First confession, I am a keyboarder – I avoid using the mouse and only use it when absolutely necessary.

And my second? I am a computing speed freak. Not in the sense of the biggest, fastest computer out there, but in quick response to application commands. (by that I mean keyboard commands!)

And those are two areas that Software as a Service (SaaS) is truly weak.

And yes, that even includes this WordPress blog.

In the time it takes you to click your way to your Google docs account, on my Wintel PC the CTRL-ESC keys bring up the Windows Start Menu, typing the letter ‘R’ brings up the RUN box, (if you have more then one thing starting with the letter ‘R‘ just type ‘R‘ again) and typing winword opens Microsoft Word.

Ditto opening my Web Browser Firefox.

No mouse required and fast.

In that same vein, I save my work at least every couple of lines or spreadsheet cells I write. At the absolute longest, I save every minute or two. In Windows applications CTRL-S does that. No stopping required, I can just type, type, type CTRL-S, type -and keep on going.

In fact I did that CTRL-S about 3 times in that previous line.  (I will explain that in a minute!)

That same keyboard shortcut on a web application just tries to do a Save As and tries to save it to your computer. On a Web Application You have to use the mouse to hit the save button, then just sit back and wait until that data refreshes back to you. (and probably it defaults back to the top of the page so you have to scroll down to where you were working!)

My E-Mail? CTRL-R or ALT-L replies or replies to all. Oh yes, CTRL-SHIFT-B brings up the contact list. I will race you in replying to email on your Web mail provider of choice!

It drives me nuts.

I know it is the wave of the future. And yes – I use several SaaS tools. But that is still something that annoys the hell out of me.

PS, when I write for this blog?

I write all the text you see here in Windows’ pure ASCII test editor notepad (CTRL-ESC / R / notepad) then when I have finished, I have to log in  to WordPress, select all my text (CTRL-A) copy it (CTRL-C) and past it (CTRL-V) into the new post area in WordPress.

Then I take a deep breath, hit the WordPress Save Draft button and go refill my coffee.

Photo Credit john a ward via flickr

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