How Can I Plan?
August 24, 2010
If you aren’t telling me what your plans are?
My research, and my recommendations have to be based on what your strategic goals and tactical plans are.
If you are the CFO / CEO of a small to medium business and you are responsible for IT, yet in my IT leadership role I have no clue what your thinking?
Then I can’t support those tactics or plans can I?
Would I research and recommend an IT infrastructure upgrade if you have already decided that you have outgrown our facility and are planning to move?
Would I recommend deferring a particular expense if your strategic plan contains a new revenue generation activity where that cost would actually be an investment to get you there?
A simplistic example
If your primary revenue strategy is moving boxes by the truckload off a loading dock, fancy IT tools may be just an expense.
But if your strategy is changing to become the go-to business that gets every box off of that dock and into the right customers hands in the least amount of time – those fancy IT tools may become a critical investment.
The SMB Takeaway
IT investment needs to support your business goals and your operational strategies.
If your IT team has no clue what these are – you are not going to get the IT support you should be receiving.
If you disagree? tell me why!